Free Shipping On All Products!
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
      Total
      Check Out Continue Shopping

      Returns Policy

      Qaise inc Return Policy.

      Last updated: 07/04/2023

       

      Thank you for shopping at Qaise-USA.

      If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on returns.

      The following terms are applicable for any products that You purchased with Us.

      Interpretation and Definitions

      Interpretation

      The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

      Definitions

      For the purposes of this Return and Refund Policy:

      • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Qaise Inc, 2626 West lane, Unit 1000, Stockton, CA, 95205.

      • Goods refer to the items offered for sale on the Service.

      • Orders mean a request by You to purchase Goods from Us.

      • Service refers to the Website.

      • Website refers to Qaise-USA, accessible from www.qaise-usa.com

      • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

      Your Order Return Rights

      You are entitled to cancel/return Your Order within 30 days without giving any reason for doing so.

      The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

      In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

      • By email: contact@qaise-usa.com

      Conditions for Returns

      In order for the Goods to be eligible for a return, please make sure that:

      • The Goods were purchased in the last 30 days
      • The Goods are in the original packaging
      • The Goods are not used or damaged

      We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

      Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. 

      Returning Goods

      You are responsible for the cost and risk of returning the Goods to Us. Please contact us for RMA before shipping any returns. Returns without RMA will not be accepted.

      Return Address:
      2626 West lane, unit 1000
      Stockton, CA, 95205

      We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

      If you have any questions about our Returns Policy, please contact us:

      • By email: contact@qaise-usa.com

      • Provide your order number

       

      In case you receive damaged or defective goods, please contact us right away to receive a prepaid return label. 

       

      Changes to This Privacy Policy

      We may update this Return Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.